We at Laxrue believe everyone should live in a home they love. Through technology and innovation, Laxrue makes it possible for shoppers to quickly and easily find exactly what they want from a selection of our great products.

Committed to delighting its customers every step of the way, Laxrue is reinventing the way people shop for their homes - from product discovery to final delivery.

We work hard to help you experience the beautifully decorated house. We bring you top-quality products and inspiring stories to enjoy alone or share with your friends and family.

Here are some of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@laxruecomm.com

Which Browser Should I Use To View Your Site?

We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.

How Do I Place An Order On Laxruecomm.com?

Ordering on Laxruecomm.com is easy and safe. Once you have found the item you would like to purchase, click on the “Buy It Now” and then click the bag button in the upper right corner to proceed to the checkout. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process when you will be asked for your credit card information.

What Payment Methods Does Laxruecomm.com accept?

We currently accept all major credit cards, debit cards and PayPal. For information on alternate payment methods, please contact Customer Support team at support@laxruecomm.com.

Is It Safe To Order On Laxruecomm.com?

Yes, it is safe to order on Laxruecomm.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

How Safe Is My Personal Information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information send during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.

How Do I Apply My Discount Code?

On the checkout page, enter your discount code under the 'Discount' field. Please note that only one discount can be applied per order, and each discount has one use per customer.

I Love Your Products, But Are They Safe?

Yes. We have made sure that none of our products do contain any dangerous material or any other material that could endanger your personal health.

When Will I Get My Order?

Standard International Shipping: 12-30 business days

All orders will be dispatched from our warehouse within 3 business days. In peak periods, please allow for up to 7 business days for dispatch. Note, all shipping times exclude clearance/customs delays.

How Long Will It Take To Receive A Tracking Number?

It will take usually between 3-5 business days. If for any reason you have not received your shipping confirmation email, please let us know by emailing support@laxruecomm.com. We will be happy to find out what exactly is going on with your order.

Once I Get The Tracking Code, How Can I Track My Order?

You can track your order at anytime on our page: https://laxruecomm.com/pages/order-status

Enter your tracking code in the white box and click "Track" button.

Which Currency Will I Be Charged In?

We process all orders in USD. While the content of the cart may be displayed in several currencies, you will checkout using USD at the most current exchange rate.

Can I Change Or Cancel My Order?

To cancel or change your order, please email us immediately on support@laxruecomm.com (not more than 24 hours). Once our warehouse has processed your order, we will be unable to make any changes, so it is important to contact us as soon as possible.

What If I Need To Return Something?

No worries! Contact us and we will help guide you through the process to send the item back.

What Can I Do If I Received A Damaged Item?

If you have received a damaged item, please let us know immediately at support@laxruecomm.com so we can resolve the issue as soon as possible!

We are not responsible for any damages caused by wear and tear if the item does not fit due to issues with sizing. Damages caused by refitting and resizing on your own will not be accepted.

Where Can I Buy Laxrue products?

Please be aware, that as the business grows it does mean that we are vulnerable to fake accounts claiming to sell Laxrue products. Therefore, when placing an order with Laxrue , please order from Laxruecomm.com, as this is the only place in which you will find real and authentic Laxrue products.What If I Have A Question Not Listed Here?

Contact us at support@laxruecomm.com and we will follow-up with you within 24 hours.

We understand that there are many factors in the buying process and that price is often a big one. We want to take that concern off of your mind. We strive to provide our customers with the easiest possible shopping experience by providing high quality items at the best price. This is why we’ve introduced our Price Guarantee - if you find a lower price on an identical product elsewhere, let us know and we’ll match it!

This includes finding the product for sale through another retailer.

The Price Guarantee is applicable for all qualified purchases.

To qualify:

• The product must be identical to the one intended to purchase/has been purchased (brand, size, color, quantity, etc.).

• The product is in stock and available for immediate shipment.

• The product is not discontinued, clearance, or a close out.

• The price is from an authorized U.S. retailer.

• The price is currently published online or in print. We cannot accept handwritten or verbal price quotes.

• The price is in accordance with any applicable Minimum Allowable Price (MAP) policies and contractual obligations set by the manufacturer.

Sustainability is not just restricted to belief that goods and services should be produced in ways that do not use resources that cannot be replaced and that do not damage the environment, but also about stabilizing the currently disruptive relationship between earth’s two most complex systems—human culture and the living world.

Because we live on the planet with finite resources, we're focused on meeting the needs of the present without compromising the ability of future generations to meet their needs and trying to improve the quality of human life while living within the carrying capacity of the Earth’s supporting eco-systems.

All our items are high-quality, free from harmful chemicals, durable and long-lasting.

Sustainability isn’t part of our work – it’s a guiding influence for all of our work.